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Test Plan

Scenario 1

Kyle is a 26 year old addiction counselor that lives with his aunt, mom, and grandparents. He works in a drug rehabilitation center where he conducts individual and group counseling treatment sessions with patients that have alcohol and drug addiction issues. Kyle is aware that his patients are avid fans of the World Wrestling Entertainment, watching their shows on Monday and Friday nights. He decided to utilize their love for professional wrestling into his treatment plans to show them that the wrestlers they watch every day have some drug and alcohol addition issues and uses that and the help they receive to motivate and inspire his patients that he treats.

Kyle conducts his treatments once a week with each patient for an hour each session. He would conduct four or five individual sessions per day, making him treat four or five patients each day. He would conduct two group sessions per week for an hour, as well. He would meet with a total of 50 patients per week and meet with 25 patients per group session twice a week. This would result in 50 hours a week of individual sessions and two hours a week of group sessions. This would allow Kyle to research the WWE's website for information on their company and roster so he would have accurate information when using examples in his sessions.

Kyle utilizes the WWE Website and their Corporate page on their main Homepage that discusses the drug testing policy and he uses that policy page to inspire and treat his patients. The drug policy shows that even the patients' heroes can have addiction troubles and they seek help to get better. He does his research in his office in between counseling sessions and would bring his work laptop to the sessions to take notes and do additional research. Kyle's coworkers and his boss sometimes come into his office when he is conducting his research and love his approach on utilizing the patients' interest into their treatment plan.

Tasks
  • Seeking information on the WWE's drug testing policy.
  • The correct choice is to go to The Drug Testing Policy page by going to the company's Corporate page on the site's footer, go to the "What We Do" link on the Corporate's site navigation bar, and then under the talent page has a link to the substance abuse and drug testing policy page.

Scenario 2

John is a 42 year factory worker at the Mrs. T's Pierogies factory where he enjoys going outside with his coworkers for his smoke breaks, as well as during lunch. One of his coworkers he is attracted to and would like to get to know her better, and also fit in with his fellow workers, all of who are fans of the World Wrestling Entertainment. His crush's name is Emilie and she is a big fan of Roman Reigns, who is the face of the company and is their World Champion. John always had issues with fitting in and making friends, so he figured he'd go to the WWE's website and look up information on Roman Reigns and the company's shows, superstars, and the history of the WWE dating back to WrestleMania 1 in 1985.

John utilizes the website's Superstars page, specifically on Roman Reigns, and the show's page, which has a list of results and storylines happening on Raw and Smackdown. He lives with his friend Lisa and her dog and cat. Lisa's family sometimes comes in and out of their house on random times of each day. John would conduct his research on his new phone or his laptop before or after he went to work so he was prepared to converse with Emilie and his coworkers.

Tasks
  • Seeing information on the company's shows and the superstars.
  • To do this correctly, go to the shows page, you go to the Shows link on the navigation bar and access which show that should be viewed: Raw or Smackdown.
  • To check on the superstars and Roman Reigns, you can go to the superstars page on the navigation bar and it'll show a list of the active superstars in the company. Any superstar can be selected, and if John wants to research Roman Reigns, he can click Roman Reigns' picture and view his information and history with the company.

INF 650 Usability Test Project
Scotty McCoy | Professor Angela Walters
Started: 11/06/2023 | Completed: 11/21/2023